I interviewed Mayor Kirsten Wise on a wide range of issues recently, and here are some observations.
I interviewed the mayor just as NCC was completing its latest Annual Plan draft proposals.
The formal consultation process is now underway (participate here). Many ratepayers – and not just those in Napier – are rather jaded in their view of councils’ consultations.
The Mayor and I talked about that, with me expressing the somewhat contrarian view that perhaps councils were doing too much consulting … instead of more do-ing.
Wise’s view was pretty much … you can’t listen enough … that’s the job of an elected official.
Fine, but are these stylised submission processes the most effective way to get ratepayer feedback? Most submissions – on whatever issue – come from a small dedicated band of super-engaged residents, who might actually be un-representative of where the broad public stands. And not all submissions are – how can I put it? – well-informed.
[I’ve attached here a quite detailed and caustic submission from a Napier businessman and former councillor. While I cannot attest to the accuracy of every assertion or agree with every recommendation, were I a Napier councillor, I would certainly pay attention. A dozen of these from differing perspectives would make the customary consultation process worthwhile! The council’s staff response should be interesting!]
And what kind of feedback are councils after anyway? If they’re after a head count – how many for and against shutting down the aquarium? – a more accurate read of sentiment would come from a well-constructed survey. But on what occasions might it be preferable to substitute councillors’ (arguably) better informed judgments for ‘the will of the people’ so expressed?
If it’s actually substantive advice councils are looking for, then serving up some pre-cooked options to choose from probably isn’t going to yield any innovative insight, or reveal alternatives that staff haven’t considered or were afraid to put forward. Better to appoint a representative, informed ‘stakeholder’ panel to ponder the matter against a reasonable deadline.
For something especially thorny, but not needing to be decided right away, maybe a ‘citizens assembly’ process would be fruitful. This takes the idea of a ‘stakeholder’ group to a different, more inclusive level. So it includes not just representatives of interest groups most directly affected by the matter at hand, but additional voters/ratepayers selected randomly to reflect the broad composition of the affected community. Such assemblies are fueled by information provided in the first instance by the governing body, but are encouraged to reach beyond that to whatever sources they deem useful.
Such assemblies seek to identify fresh thinking while also forming actionable consensus. They have a successful track record overseas, so workable models are available.
My read of the conversation with Mayor Wise is that she is interested in exploring and devising more effective ‘listening’.
So, getting back to Mayor Wise and her council’s Annual Plan.
Technically only two matters actually required consultation – shutting down the library operation earlier at MTG (because this would be deemed a significant reduction in previously agreed service levels) and a more esoteric matter of treating NCC’s new Council-controlled Trading Company as holding a Strategic Group of Assets (basically curbing the council’s ability to play ‘fast and loose’ with the underlying assets without community approval).
All the rest of the consultation document simply fishes for sentiment about how NCC might alter ownership and current subsidization of various ‘iconic’ facilities – from the Aquarium to Par2 MiniGolf. The Council has obviously considered the commercial versus public good options on these, and weighed the ratepayer costs involved against other Council priorities. IMHO, they should get on with it in each case – just do it.
Because the Mayor and Council have bigger fish to fry.
The biggest of those being a decision about how to manage future delivery of Napier’s water services – either going it alone (as presently) or joining a regional water entity. I would hope all Napier ratepayers might see this a bigger issue than who operates the MiniGolf attraction.
If NCC is actually going to want informed public input into this decision, it will need (like all the other HB councils making the same decision) to mount a major public education exercise. And if it does that, councillors will still – one by one – need to vote their individual best considered judgements!
There are other big issues on the Mayor’s plate.
Māori wards. Mayor Wise could just shut her mouth and ‘let the people’ decide, as they will by law. That’s the timid approach of Napier’s MP. But instead, Mayor Wise has strongly voiced her support for Māori wards – and intends to continue to do so, quite aware that there is significant public opposition. Good on her for that.
Health services for Napier. Mayor Wise has fronted up advocating for better resourcing of her community’s health services. As I’ve said elsewhere, no one elected her to get in the face of HB Hospital and Government health bureaucrats. Her ‘day job’ is making sure Napier has reliable water services, widely-enjoyed amenities, efficient consenting and other council operations, and lowest possible rates to pay for it all. That said, community grievances do arise regarding central government mal-performance where elected local leaders should step up to galvanise an effective response. So good on her for that as well … and I know there’s more to come.
Don’t take these comments as an endorsement of Kirsten Wise for re-election. We all need to examine and interrogate carefully whomever surfaces to oppose her before making that call.
But I do see the current mayor as setting a formidable bar.
If an opponent claims they can guarantee your expected level of council service with still lower rates, they must be precise on how … really precise.
And if they do not see the role of mayor as providing visible community leadership on contentious public issues where emotions can run high – like Māori seats or calling the question on equitable health resources – suggest they seek a different job.


“But I do see the current mayor as setting a formidable bar.”
Good grief, Kirsten has ‘led’ a council that has and is proposing to continue to lead ratepayer towards economic despair. Her ‘solution’ is an additional $500m in debt within 10 year which she proudly labels as ‘intergenerational loans’. I.e. Kirsten is proud that the cost of her vanity projects like a eco 5 star new council building will be saddled onto the next generation of ratepayers. She also proposes closing our public library due to needing to cut costs but wants to spend $28m on a new aquarium that will then require $2m in ratepayer subsidies PA.
For someone with an accountancy background she acts more like a social media influencer i.e. full of aspiration but little substance.
Napier needs a mayor and councilors that will prioritise ratepayer money on needs like libraries and not wants like aquariums, or the $1m in ratepayer money on a floating waka pontoon in Ahuriri.
Very interesting article – and the attached John Harrison submission is great reading. I’m a strong advocate for amalgamation – but if half of what John Harrison suggests is correct I’m not sure that the rest of HB would want to have Napier included. There seems to be a lot of problems coming to light in Napier – I have to say at the previous amalgamation debate I did suggest that Napier people should check the city’s books and investigate “deferred maintenance” – that’s now come home to roost in no uncertain manner
The RMA when it was set up gifted way to much power to council CEO’s , they formed the Mandarin class , they had the power over the community in every development, they ruled as unelected oligarchs. Successive Governments have failed to control and limit this power.
The HBRC CEO, who earns $580,000 pa is god like if you want to develop anything, create wealth or innovate. It’s held our communities back created inequality and the evident lack of vision. The Council model has been in systemic failure for a while now, I don’t think it can be fixed, it needs to collapse.
Absolutely right Andrew. The performance of councils all over NZ has been abyssmal, although central government has a lot to answer for. However, the pay these people get for the results is disgusting.
I worry the Mayor, councillors, and senior executives of the council will ignore and put aside John Harrison’s submission as being a general “grizzle” and mostly incorrect. That is far from the truth and his arguments will be soundly based and worth careful study and review. As ratepayers we are entitled to top performance and wise decisions. Let’s have them.
After reading Mr Harrisons submission and talking to another ex councillor who endorsed his submissions points as fact Napier ratepayers need to think about what their council is actually doing for the city. The council is governance of how the city prospers or doesn’t prosper and Mr Harrisons submissions makes statements about the appalling history of a succession of councils in Napier. We can only imagine what other councils records look like after reading it.
Napier is now a cork on a massive ocean unable to ignore the sirens on the rocks.
The current Council does not have its ratepayers interests at heart. It is time for a major change. Ground control to Majo Tom, I think you may be a bit too influenced by Kirsten and her team. The peppered favoritisms through your piece give you away. Kirsten continues to lead the team spending our $ on vanity projects and iwi aspirations. I look forward to voting her and the majority of her yes men and women out in October. Change is better than a holiday in this case for all ratepayers.
Ask John Harrison to add this question to his submission:
Accountability Question for Napier Council & Leadership:
We’ve heard the same “tough decisions” pitch year after year — rates up, assets sold, services cut; tier 3 and below staff laid off to cover other mistakes— and yet no clear plan to bring Napier back on track. Now, with the central government forecasting up to a 50% increase in rates over 5 years (OAG Report 2025), we ask:
Are councillors, executives, and senior staff rightfully qualified to manage this city’s finances and future, as required by NZ education and accreditation to lead management? Or are we just seeing poor decisions hidden behind excuses like floods, COVID-19, or tourism slumps again?
Instead of genuine answers, we expect campaigners and councillors to jump in with distractions. But Napier has capable, honest locals who could lead — if only discrimination and political framing stopped. It’s time to stop show-off projects, delays to essential works, and election-year justifications. We need a real recovery plan, not more closures and blame.
Thanks for the subjective reporting, you can tell who you are sponsored by . Kirsten, enjoy your last few months in power, change is afoot :)
Another courageous voice heard from.